Financial Aid Advisor

Job Title: Financial Aid Advisor
Position No.: PROF-FAS-FT-09092013
Department(s):   Financial Aid
Reports To: Director, Financial Aid
Job Status: Non-Exempt

Position Summary:

Responsible for advising students and parents regarding various aid packages.

Job Responsibilities:

  • Customer Service Duties
  • Advising students and parents regarding various aid packages
  • Answering phones
  • Tracking financial aid documents
  • Process verification documents
  • Process estimated and actual summer awards
  • Process change forms in requests for increasing loans due to grade level
  • Reinstating and adjusting financial awards due to appeals, denials and cancellations
  • Advising students as needed regarding financial aid award and charges on account
  • Repackaging awards for those whose corrections from verifications are completed
  • Other duties as assigned

Qualifications:

  • Two to three years of recent financial aid experience is vital
  • Previous Banner experience preferred
  • Bilingual in Spanish preferred
  • Previous experience with administering VA educational benefits preferred
  • Customer service experience
  • Enjoy working with people, friendly, helpful
  • Adaptability, works well with others, copes with stress and pressure
  • Intermediate knowledge of Microsoft Office Suite
 
Education:
 
  • Bachelor’s Degree Required

Additional Info:

 


Houston Baptist University is committed to maintaining a teaching faculty and staff who share an active Christian faith. The Preamble to the By-Laws of the University sets forth a statement of belief which each University employee is expected to support and personify. Your submittal of an application for employment indicates your acceptance and affirmation of these statements.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and requirements of personnel.

**Disclaimer**

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